All postal use casesPublic demo
Ethiopost · live module
Public verified assistant
Answer any official-source postal question with citations — letters, parcels, digital addresses, branches, contacts — in the customer's language.
Audience · Website, mobile app, and Telegram customers
Scenario
A customer asks whatever they need. MeriAI retrieves approved ethio.post evidence, answers that ask only, and refuses inventing tracking status or postage prices.
Allowed
- Answer from approved ethio.post sources with citations
- Reply in English, Amharic, Afaan Oromo, Tigrinya, Somali, or Arabic
- Point to official calculators, track & trace, and contact channels
Blocked
- Invent tracking status, ETAs, or postage prices
- Process shipments or collect payment credentials in chat
- Guess customs clearance outcomes
PUBLIC MODETENANT ISOLATEDL6 actions disabled
Public desk · Ethiopost
Public desk: ask anything in this scenario. MeriAI answers from approved ethio.post sources for whatever you ask — not a fixed FAQ script.
Governed conversation
Official ethio.post sources only
ethio_postpublic customerScope: Ethiopost public customer assistant
Start a governed conversation
Ask naturally — greetings and help do not use retrieval. Factual answers cite approved sources when evidence exists.