All postal use casesPublic demo
Ethiopost · live module
Send & receive guidance
Walk customers through send/receive options, packaging expectations, and when to use EMS vs standard products — without inventing tariffs.
Audience · Anyone preparing to send or collect mail
Scenario
A customer wants practical steps to send or receive mail. Explain product choices and official next steps; send pricing to the calculator.
Allowed
- Compare published products at a high level
- Point to send/receive pages and price calculator
- Explain standardized packaging expectations
Blocked
- Quote invented postage
- Book a pickup slot in chat
- Guarantee transit times beyond published guidance
PUBLIC MODETENANT ISOLATEDL6 actions disabled
Send & receive · Ethiopost
Send & receive: ask anything in this scenario. MeriAI answers from approved ethio.post sources for whatever you ask — not a fixed FAQ script.
Governed conversation
Official ethio.post sources only
ethio_postpublic customerScope: Ethiopost public customer assistant
Start a governed conversation
Ask naturally — greetings and help do not use retrieval. Factual answers cite approved sources when evidence exists.